Collateral and Infographics


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Data Sheet Xxxxxxx How to use Conversica for Customer Success Conversica can engage thousands of customers simultaneously through automated, yet personalized conversations. Scale your existing team with an AI Customer Success Assistant and you will be able to: • Encourage customers to fully utilize your products • Remind customers to renew and identify those who need more attention • Invite customers to key customer events, such as QBRs • Gauge customer satisfaction and measure NPS • Conduct customer health checks • Drive customer advocacy Subscription and Implementation Conversica is a cloud-based, software-as-a- service application, so no onsite installations or upgrades are required. Conversica will work as a stand-alone system and can be integrated with your Salesforce, Microsoft Dynamics, Oracle or HubSpot system. The AI Customer Success Assistant can be deployed within about two weeks, depending on your requirements. In addition, Conversica can be accessed by any mobile device. Conversica is a subscription service with a variety of tiers to meet your needs. Data Sheet AI Customer Success Assistant © 2018 Conversica, Inc. All rights reserved. v.112718 For more information See for yourself how Conversica is revolution izing sales conversion management. To learn more call +1 (888) 778 1004, email or visit to set up a product demonstration. About Conversica Conversica is the leader in conversational AI for business and the only provider of AI-driven lead engagement software for marketing and sales organizations. The Conversica ® AI Customer Success Assistant helps companies engage customers in automated, personalized two-way conversations, driving engagement and renewals and freeing up Customer Success Managers to spend more time on creative and authentic customer conversations and less time on administrative tasks. AI-driven email and SMS text conversations allow you to care for more customers at once. Sent Message Hello Robert, I hope this email finds you well. I have been working with your Customer Success Manager and it's time to schedule your 1st quarter performance review. We will be sure to focus on objectives to continue to grow results in your next quarter, as well as cover new and upcoming product features. Are you interested in scheduling a call? Have a great day, Jenna Grant Customer Success Assistant Customer Response Jenna Yes I would like to schedule call. Thank you Robert Monday, 12:10 p.m. Monday, 2:15 p.m. Customer Response Jenna This Thursday at 10am works for me. Thank you, Robert Monday, 8:03 p.m. Monday, 3:42 p.m. Sent Message Hi Robert, Thank you for your response. Chelsea is looking forward to connecting wih you. She asked me to reach out for a day and time that would work for you. Is there a good time next week to schedule a call? Looking forward to your reply, Jenna Grant Customer Success Assistant Customer Response Yes! Very helpful. Thank you. Robert Sent Message Hi Robert, I am following up on your meeting with Chelsea. Did you find the information helpful? Thank you and have a great morning. Jenna Grant Customer Success Assistant Friday, 9:13 a.m.

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